The Donor Relations Associate provides support to the Development Team and plays a critical role by providing top-notch customer service to donors, fundholders, and prospects. This includes assistance with donor stewardship through donor fund management, philanthropic team support and operational support. Key responsibilities include, but are not limited to: gift processing, donor acknowledgement, creation of donor stewardship reports and letters, maintenance of the donor database and donor records.  

 

Essential Functions:

Donor and Development Team Support

• Assist Development Officers with donor fund management by handling inquiries from current fund holders requesting assistance.
• Supports donors with online access.
• Provides prompt and personal responses to inquiries from donors, fundholders, and prospects.
• Provide administrative support for planned gifts and stewardship efforts for Quarton Society members.
• Assists with the preparation of materials and reports for meetings with fund holders and prospective donors.
• Assists with donor related mailings and correspondence.
• Utilizes the donor management software system, records donor-related activities in the system and assists with database maintenance. Provides support for gift processing, gift acknowledgement letters, and donor welcome information.

• Reviews news and media outlets regularly for information on donors and notifies the appropriate development staff of news. Manages acknowledgements related to life-events.
• Assists with production of accurate and timely production of reports, and mail/email lists.
• Assists with Development Donor Material Menu.
• Helps maintain guest lists and provide other administrative support associated with Development events.
• Helps prepare for team meetings and events such as materials, meal orders, room reservations, room set-up/clean-up, and RSVPs.

• Supports the Development Committee and prepares meeting minutes as needed.
• Participates in and supports Community Foundation events.
• Provides administrative support to the Development Team members as needed. 

 

General Duties and Responsibilities

• Complies with all Community Foundation policies.
• Maintains confidentiality as defined in the Community Foundation Confidentiality Policy.
• Ensures compliance with IRS, ICoF and COF National Standards.
• Follows emergency plan in crisis situations.
• Demonstrates a positive attitude and professional manner, both in appearance and actions in carrying out job responsibilities.
• Attends and participates in Community Foundation meetings as directed.
• Promotes a team concept by being courteous, helpful and supportive to other employees and all Community Foundation audiences.
• Maintains scheduled work hours and notifies supervisor personally of absences.
• Completes/submits forms related to payroll and human resources accurately and on time to supervisor.
• Maintains the cleanliness of the work environment.
• Performs other duties as assigned.

 

Competencies: 

• Excellent customer service skills
• Strong working knowledge of Microsoft Office
• Demonstrates high level of attention to detail and accuracy
• Meets deadlines, manages multiple priorities and workflows
• Seeks and maintains good relationships
• Remains flexible and open to feedback
• Take responsibility for actions and pride in work
• Handles internal and external communications professionally, seeks clarity when needed, presents information concisely and effectively, both verbally and in writing

 

Supervisory Responsibilities: None

 

Position Type and Expected Hours of Work: 

• Full-time
• Office hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

 

Preferred Education and Experience:

• Bachelor’s degree or equivalent work experience.
• Experience with donor development software preferred.
• Experience with and knowledge of the nonprofit sector preferred.

Click apply now to email us today! Cover letter and resume must be emailed to be considered for the position.

Application review will begin on October 10th.

 

NON-DISCRIMINATION STATEMENT:

Greater Cedar Rapids Community Foundation is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, promotion, compensation, benefits, training, termination, and all other aspects of employment. Greater Cedar Rapids Community Foundation complies with all applicable federal, state, and local laws governing non-discrimination in employment. This commitment applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, leaves of absence, compensation, and training. Greater Cedar Rapids Community Foundation is committed to fostering a diverse and inclusive working environment where all employees feel valued, respected, and empowered to contribute to our mission. We believe that diversity enhances our ability to serve our community and enriches the experiences of our employees. We encourage individuals from all backgrounds to apply for employment opportunities within our organization.