To advance the college’s mission, vision, values and strategic initiatives through continuous quality improvement and assessment.

GENERAL JOB SUMMARY: 

This position reports directly to the Vice President of Human Resources & Institutional Effectiveness. This position’s primary purpose is to lead, facilitate, and coordinate institutional planning initiatives. Primary planning initiatives under supervision of this position include Strategic Planning, Process Improvement, and Accreditation, specifically the administration of the assurance argument system, and accreditation visits. This position also assists with the additional institutional priorities of HLC criteria documentation and business continuity planning.  

UNIVERSAL CORE COMPETENCIES:  

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. 
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.  
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.  
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.  
• Lead- regardless of title, through positive influence. 

• Lead, facilitate, and coordinate Kirkwood’s Strategic Planning Process, Process Improvement, Assurance Argument administration, and accreditation visits. 
• Serve as the Accreditation Liaison Officer (ALO) for the college.  
• Communicate and inform College staff and faculty about institutional effectiveness initiatives, plans and processes. 
• Train, as needed, faculty and staff on continuous improvement processes and methodologies. 
• Develop Key Performance Indicators and measure accordingly in order to make data-driven decisions. 
• Prepare quantitative reports and documents for the purpose of reviewing short/long-range goals, objectives, and the evaluation of Institutional Planning initiatives. 
• Supervise Institutional Planning staff. 
• Hold initiative meetings across the College when necessary. 
• Attend required conferences and meetings, and maintain professional and technical knowledge through professional development activities. 
• Perform other related work duties as assigned.  

PERFORMANCE EXPECTATIONS:

• Represent the College in the most positive manner with prospective, former, and current students, clients, suppliers, and the communities we serve. 
• Apply conceptual and analytical skills to organizational development opportunities, problems, and issues. 
• Apply effective change and project management practices. 
• Model strong group facilitation skills. 
• Demonstrate strong human relations skills and ability to collaborate with diverse personalities. 
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.   

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. 

Position involves working in an office setting. Occasional (10-33%) Standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.  

• Bachelor's degree. 
• At least three years of experience working in higher education in Institutional Effectiveness or a related area. 
• Experience collecting, reviewing, and using data to support planning and decision-making. 
• Valid driver's license.
  • This position requires a valid driver's license and participation in continuous Motor Vehicle Record (MVR) monitoring. Your driving record will be verified initially and monitored on an ongoing basis as a condition of employment.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Master's degree. 
• Experience with strategic planning, accreditation, process improvement, and data analysis. 
• Experience managing projects and working with different departments across the college. 
• Strong communication and interpersonal skills. 
• Exceptional organizational, planning, and problem-solving skills. 
• Experience using data and reports to identify trends and make recommendations. 
• Prior Supervising experience.