To advance the college’s mission, vision, principles, values, and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY: 

Under moderate to limited supervision, provides department support, manages department processes, and ensures smooth running of the office.

UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence. 

• Answer and/or re-direct basic inquiries from internal and external customers either via phone calls, email, or in person.
• Coordinate materials for mailings, maintain department records, generate reports, schedule and coordinate meetings and events, and maintain computer databases.
• Assist with large- and small-scale department events, including logistics and communication.
• Prepare and maintain correspondence, lists, and other documents.
• Perform various office clerical duties including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
• Assist with management of department budget.
• Provide administrative support to department Dean.
• Provide limited support to instructional designers and faculty development staff in the department, including project management.
• Assist with various department activities and events.
• Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS: 

• Be able and willing to represent the college in the most positive manner with faculty, staff, external stakeholders, suppliers, and the community we serve.
• Ability to provide service in a courteous, prompt, professional and efficient manner.
• Read, understand, and express oneself clearly and effectively in oral and written form.
• Be able to work in a cross-functional team-based environment and collaborate with others in setting goals and solving problems.
• Establish and maintain good working relationships with staff, faculty, colleagues, and the general public.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned. 

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.  

• High school diploma or equivalency plus two years related experience; or an Associate’s degree in a related field.
• Possess a good working knowledge of personal computers and Microsoft Office products, with an emphasis on Word and Excel.
• Knowledge of standard office equipment.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: 

• Associate’s degree in a related field.
• Experience in an educational setting.
• Advanced educational technologies knowledge and experience.