To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY: 
Under moderate to limited supervision, provides department support, manages department processes, and ensures smooth running of the office.

UNIVERSAL CORE COMPETENCIES: 

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. 
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. 
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. 
• Lead- regardless of title, through positive influence. 

• Answer and/or re-direct basic inquiries from internal and external customers via phone, email, or in person.
• Greet and check in students for advising appointments and use Calendly for student scheduling
• Assist advisors with scheduling, preparation of materials, and general support.
• Assist Non-Degree-Seeking students with general advising needs such as lifting holds, answering questions about registration, and directing them to appropriate help as needed
• Schedule, coordinate, and provide logistical support for training, meetings, and other advising events.
• Train and support work-study student department assistants as needed.
• Provide event support, i.e., submit catering orders, schedule rooms, and assist with technology set-up.
• Coordinate materials for mailings, maintain department records, generate reports, schedule and coordinate meetings and events, and maintain computer databases.
• Prepare and maintain correspondence, lists, and other documents.
• Perform various office clerical duties, including filing, typing, scanning, maintaining copiers and other equipment, ordering supplies, sorting/distributing mail, etc.
• Assist with department and college-wide activities and events.
• Perform other related work duties as assigned.

• Ability to provide service courteously, promptly, professionally, and efficiently.
• Read, understand, and express oneself clearly and effectively in oral and written form.
• Ability to work in a cross-functional team-based environment and collaborate with others in setting goals and problem-solving.
• Establish and maintain good working relationships with students, colleagues, and the general public
• Maintain confidentiality and professionalism working with students, stakeholders, and coworkers.
• Adhere to all policies and processes established by the institution and department.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
• Represent the college positively with prospective, former, and current students, clients, suppliers, and the community we serve.

The position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.  

• High school diploma or equivalency plus two years of related experience; or an Associate’s degree in a related field.
• Possess a good working knowledge of Calendly and Microsoft Office products, and have comfort using multiple computer platforms.
• Knowledge of standard office equipment.

• Associate’s degree in a related field or working towards a degree
• Experience in office administration or clerical duties
• Experience in an educational setting