Web Portal Client Support Consultant

The University of Iowa

The State Hygienic Laboratory (SHL), Iowa’s Environmental and Public Health Laboratory, at the University of Iowa, under contract with the Iowa Department of Health and Human Services, has an exciting full-time opportunity for an IT Support Analyst in the Coralville, Iowa facility.  The primary function of the position is to provide customer support for the SHL’s web portal clients.  Support services include provisioning and deprovisioning client accounts, resetting account passwords, and assisting clients with web portal use.  Troubleshoot client issues and referring issues to the appropriate technical group.

Work Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. with possible weekends and holidays.

Work Modality: On-Site, In-Person.  Position may be eligible for hybrid work within Iowa after an initial training and evaluation period.

For more information, please see:  https://research.uiowa.edu/work-us

 

To apply click apply now to apply on our website. 

  • Requisition 26004162

Applicable background checks will be conducted.



The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Job ID: 101020

Posted Yesterday

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