Physical Therapy Patient Services Specialist
Progressive Rehabilitation Associates
Progressive Rehabilitation Associates in Williamsburg, is looking for a 3/4 time (30 hours per week) Patient Service Specialists to join our team. As a Patient Service Specialist, you are the first connection to our patients and will be responsible for delivering a first-class customer experience. Responsibilities include answering the phone, patient registration and scheduling, and the collection of payments. Our Patient Service Specialists also assist clinicians in their day-to-day work, allowing them to maximize their efficiency and to create an overall positive experience they will talk about to their family and friends.
Job Duties include:
- Greeting patients to welcome them to our clinic
- Register and/or update patient information to our computer system
- Collect patient payments.
- Answering phones to schedule appointments and answer patient questions
- Obtain pre-authorization for patient care for certain insurance plans when needed.
Requirements:
- Good people skills and friendly personality
- Computer skills including scheduling/patient accounts software
- Ability to prioritize and perform multiple tasks
- Good telephone manners and etiquette.
Please send letter of interest and resume by clicking apply or drop off in person at 518 Elm Street in Williamsburg.
Job ID: 98722
Posted 8 days ago