Thermal Shop is seeking an experienced and results-driven Account Manager to join the project management team at their Cedar Rapids office. This is an in office position. As a key player in this growing department, you will report directly to Thermal Shop’s top leadership team.

If you bring a strong background in accounts management, business finance, and process improvement, demonstrating exemplary organizational skills and attention to detail- then we would be pleased to meet you.

This role requires someone who wants to be challenged. Someone who is driven and self-motivated; a proactive and resourceful individual who can thrive in a dynamic environment by taking ownership of their responsibilities and leading by example.

In short, if you are a career-minded, focused, communicative, and driven individual who possesses all the required skills and experience, if you desire growth and success (financial and otherwise), and a long-term place at a dynamic and integral business, please apply.

 

Responsibilities:

• Project Management: From lead generation through the final inspection, oversee and manage the flow of jobs and clients through our sales and installation processes.
• Sales Growth: Work with sales team to identify new prospects, generate leads, and take action on promising opportunities.
• Auditing: Reconcile accounts, ensuring accuracy and completeness.
• Reporting: Provide routine reports detailing account metrics to the leadership team. Keep team members updated about current and upcoming projects, potential issues, areas for improvement, and successes.
• Client Relationships: Build and maintain strong relationships with new and returning clients. Ensure seamless customer experiences.
• Communication: Receive and respond to incoming calls, emails, and messages about new opportunities to provide services.
• Team Projects: Assist team members with occasional projects outside the usual scope of work.
• Ownership: Take ownership of and improve the roles, tasks, and responsibilities assigned to you.

 

Required Qualifications:

• Two year degree or equivalent work experience
• Strong understanding of the sales pipeline
• Ability to build and maintain client relationships
• Strong organizational and problem-solving skills
• Solution-oriented mindset
• Excellent written and verbal communication skills
• Valid driver’s license with a clean driving record\

 

Preferred Qualifications:

• Two years experience in the construction industry
• Ability to read and interpret building blueprints
• Strong ability to manage time and multiple tasks simultaneously
• Ability to work under pressure